What does this transition mean?

This integration will combine all aspects of the business under the Koozie Group name. Garyline will be a brand sold by Koozie Group with a single ordering process in place by January 2026.

What can I expect in December 2025?

Please keep sending Garyline orders to orders@garyline.com and using the Garyline customer service phone number until the end of the year.

Beginning December 20, the following temporary changes for Garyline products only will be in place. We expect to return to our standard service levels in early January and will keep you updated.

• Orders placed between December 20 and 30 for Garyline products, including those found on kooziegroup.com, will be held briefly, then entered into the Koozie Group system starting December 31. During this time, some of our emails may look a little different:
• You’ll receive an email letting you know that we’ve received your order.
• Once your order is officially entered, you’ll get an order confirmation from customerservice@kooziegroup.com.
• Any follow-up emails will also come from this address and will include a link to the Koozie Group Tracker™ so you can easily stay up to date on your order status. You can also find order details anytime by logging in at kooziegroup.com.
• Production times for Garyline products will be extended by two days.
• Rush service for Garyline products will be temporarily suspended.

What changes can I expect in January 2026?