FAQs

Frequently Asked Questions

1. Can I order products directly from Koozie Group?

   Koozie Group sells products through Promotional Products Distributors.

2. How do I find a Promotional Products Distributor in my area?

   Unfortunately, Koozie Group cannot recommend distributors to prospective end customers. However, in many cases, end customers can find a local Distributor by using a search engine. For example: Open your favorite search engine and type "Promotional Products Distributors" and the name of your City and State.

3. How do I become a Koozie Group® Distributor?

   If you are currently a Promotional Products Distributor selling imprinted products to end users, you can find out more about partnering with us here.

4. How do I log in to the website?

   Only Koozie Group® distributors can register for access to distributor-only features of the Koozie Group® website. If you are a current Koozie Group® distributor, click on ‘Log in’ in the upper-right corner of the home page and complete the requested information. Once you have successfully registered you will be able to log in and access distributor-only features.

5. Why should I register for an account?

   There are so many benefits to having a kooziegroup.com log-in!

   Here are just a few:

   • See your net pricing
   • Place orders online – the fastest way to get your order going!
   • Order samples, sales kits, and marketing collateral
   • View order status and invoices without needing a link
   • Use the payment center to administer finance-related details, including viewing invoices, making payments, and seeing balances and credits
   • Access our Distributor Reference Guide, including special offers just for account holders
   • Manage account details and communication preferences
   • Use our chat feature
   • And more!
6. Why wouldn't my User ID be active?

   Your User ID may not be active if: 1) you are not a promotional products distributor, 2) you do not have an account set up with us, or 3) you have not logged in to kooziegroup.com for a year or more.